Practice Test

Q1) Communication is a process by which information is exchanged between individuals through a common system of _________. Show Answer

Q2) When one communicates to transact some commercial activity i.e., providing goods or services, with the intention of generating profits, then it is termed as ________. Show Answer

Q3) "Colleges teach the one thing that is perhaps most valuable for the future employees to know. This one basic skill is to organize and express ideas in writing and speaking". This is said by _______. Show Answer

Q4) As per Plain Language Commission, USP means ________. Show Answer

Q5) Plain Language Commission insisted that the USP (Unique Selling Proposition) of Business English should be: Show Answer

Q6) Communication is essentially a ________ process. Show Answer

Q7) ________ is an essential part of communication. Show Answer

Q8) Communication is not an ongoing process. Show Answer

Q9) Communication is essential _________. Show Answer

Q10) _________ is a written or a spoken message that uses words to exchange ideas/information. Show Answer

Q11) _________ is an unspoken or unwritten message that uses body language. Show Answer

Q12) Which of the following is non verbal communication? Show Answer

Q13) Which of the following is non verbal communication? Show Answer

Q14) Which of the following is verbal communication? Show Answer

Q15) Non-verbal communication includes: _________. Show Answer

Q16) Which of the following is not example of written communication? Show Answer

Q17) Which of the following is example of written communication? Show Answer

Q18) Which of the following is not advantage of written communication? Show Answer

Q19) Which of the following is not requirement(s) of effective written communication? Show Answer

Q20) Language used in communication should be _________. Show Answer

Q21) Research studies have shown that ________ of communication by executives of a company is in the oral form. Show Answer

Q22) Which of the following cannot be treated as oral communication? Show Answer

Q23) Which of the following can be treated as oral communication? Show Answer

Q24) Which of the following provide immediate & quick feedback? Show Answer

Q25) Which of the following can be treated as a part of visual communication? Show Answer

Q26) Which of the following cannot be treated as a part of audio-visual communication? Show Answer

Q27) Arrange the process of communication in proper form.Encoding, Decoding, Message, Feedback, Sender, Receiver Show Answer

Q28) There are _______ C's effective communication. Show Answer

Q29) Which of the following is/are not seven C's of effective communication? Show Answer

Q30) Which of the following is/are not seven C's of effective communication? Show Answer

Q31) There must be at least three persons to allow the completion of the process in Interpersonal communication. Show Answer

Q32) Oral communication consumes more time compared to written communication. Show Answer

Q33) Lack of planning acts as a communication barrier. Show Answer

Q34) When people within the organization communicate with each other, it is said to be ________. Show Answer

Q35) People also communicate within the organizational at a personal level this is known as _________. Show Answer

Q36) When the people in an organization communicate with anyone outside the organization it is called _________. Show Answer

Q37) The flow or pattern of communication may be ________. Show Answer

Q38) Failure to communicate effectively in organizations is also known as ________. Show Answer

Q39) Communication is an ________ process. Show Answer

Q40) Memo, Report, Office order, Circulars, Staff Newsletters, Fax etc are the form of ________. Show Answer

Q41) Facial expressions; Gestures; Eye contact; Nodding the head and Physical apperance are the form of __________. Show Answer

Q42) Inoffensive language is a sure way to _________. Show Answer

Q43) This type of communication flow usually takes place between people of the same status/level of hierarchy in the organization. Show Answer

Q44) In business, the purpose of writing is mainly to- Show Answer

Q45) The principles of effective writing include:
(X) Brevity
(Y) Clarity
(Z) Accuracy Show Answer

Q46) Communication is the task of imparting______ Show Answer

Q47) Select the statement about business communication that is not true Show Answer

Q48) When we consider the communication activities of an organization from an overall point of view, the activities fall into three broad categories:______ Show Answer

Q49) In the workplace, internal personal communication_______ Show Answer

Q50) An email message sent from the production supervisor to a customer is classified- Show Answer

Q51) Which of the following is not an example of internal-operational communication? Show Answer

Q52) Mark the most inappropriate comment about the grapevine in an organization- Show Answer

Q53) Which of the following is not true of business communication as a problem-solving activity? Show Answer