Practice Test


Q1) The letter must include a _________. Show Answer


Q2) Proper arrangement of various parts of letter is called _______. Show Answer


Q3) Language of business letter should be _______. Show Answer


Q4) _______ includes the name and address of the reader. Show Answer


Q5) The layout of a letter means _________. Show Answer


Q6) A letter without ______ is incomplete. Show Answer


Q7) The salutation is placed close to the ______ hand margin. Show Answer


Q8) A _______ introduces the firm. Show Answer


Q9) A letter without signature is ________. Show Answer


Q10) A letter without date is incomplete Show Answer


Q11) Margin on all sides is a waste of paper Show Answer


Q12) Inside address introduces the firm Show Answer


Q13) A letter without date is completed Show Answer


Q14) Signature provides legal Value to the letter Show Answer


Q15) Yours faithfully is an example of complementary close Show Answer


Q16) A subject line helps in filing Show Answer


Q17) The signature need not be handwritten Show Answer


Q18) Specific time must be allotted for writing letters. Show Answer


Q19) Letterhead must be attractive Show Answer


Q20) A letter should be lengthy Show Answer


Q21) Clarity is the soul of the business Show Answer


Q22) Subject is the main part of the letter Show Answer


Q23) Business letter is an important document for a business Show Answer


Q24) Business communication is concerned with _________ activities. Show Answer


Q25) Written communication is a ________ record. Show Answer


Q26) E-mail is _______ mode of communication. Show Answer


Q27) A unique interest address of website is known as ________. Show Answer


Q28) _________ is an organized statement of facts. Show Answer


Q29) There should be proper _______ between words, lines and between paragraphs. Show Answer


Q30) _________ refers to use of minimum words. Show Answer


Q31) A letter without ________ is invalid. Show Answer


Q32) Lay out of a letter means _________. Show Answer


Q33) Written communication is called _________. Show Answer


Q34) _______ that takes place internally between various departments of an organization. Show Answer


Q35) Communication that take place between organization and outsiders like bank, suppliers, creditors etc. _________. Show Answer


Q36) Communication conveying message in spoken form is called ______. Show Answer


Q37) Facial expression is a form of ________ communication. Show Answer


Q38) Information or ideas in written form is _________. Show Answer


Q39) A website for publishing informal online articles is called ________. Show Answer


Q40) Two- way personalized webscam based communication is called as __________. Show Answer


Q41) _________ is a skill of being able to understand feelings of another person. Show Answer


Q42) A ________ introduces the firm. Show Answer


Q43) Notice is a written summary of business transacted at a meeting. Show Answer


Q44) Active listening is essential for effective communication. Show Answer


Q45) Inside address gives the name and address of the sender. Show Answer


Q46) A letter without date is incomplete and invalid. Show Answer


Q47) Reference number shows the purpose of the letter. Show Answer


Q48) Coherence refers to logical arrangements of contents of a letter. Show Answer


Q49) A letter should have minimum folds. Show Answer


Q50) A report is a systematic presentation of facts, figures and conclusion about a topic. Show Answer


Q51) A notice is a written summary of transaction conducted at the meeting. Show Answer


Q52) Minutes gives precise information regarding an important event that is about to take place. Show Answer


Q53) Letter head includes name and address of the sender. Show Answer


Q54) A letter written in logical sequence is coherence. Show Answer


Q55) "You" attitude means writing the word you many times in a letter. Show Answer


Q56) Harsh and rude words should be avoided in a letter. Show Answer


Q57) Minimum words should be used in a letter. Show Answer


Q58) The additional information written after the letter is completed is Post script. Show Answer


Q59) The letter sent to other person at the same time is "Carbon Copy Notation". Show Answer


Q60) Salutation includes documents, cheques, etc. attached with the letter. Show Answer


Q61) Complimentary close is written below the body of the letter in a polite manner. Show Answer