Practice Test


Q1) _________ function of management involves communicating and providing leadership to the subordinates and motivating them to contribute to the best of their capability for the achievement of organizational objectives. Show Answer


Q2) Direction starts with issuing _________ to subordinates and ends with getting things done by satisfaction of various needs of subordinates. Show Answer


Q3) Essential of the directing function: ______. Show Answer


Q4) Essential of the directing function: ______. Show Answer


Q5) Essential of the directing function: ______. Show Answer


Q6) Essential of the directing function: ______. Show Answer


Q7) Which of the following is not principle of direction? Show Answer


Q8) Which of the following is not principle of direction? Show Answer


Q9) "Unity of command cannot exist without unity of direction, but does not flow from it". Who said this? Show Answer


Q10) _______ requires that an employee should receive orders from one superior only. Show Answer


Q11) _________ essentially signifies the existence of only one head and one plan for a group of activities which have the same objective. Show Answer


Q12) According to "principle of direct supervision": ________. Show Answer


Q13) The direction function is merely issuing orders and instructions by a superior and nothing more. Show Answer


Q14) Direction function is performed at _______. Show Answer


Q15) The approach towards directing the subordinates will depend upon the situation only. Show Answer


Q16) Features of supervision: __________. Show Answer


Q17) The word motivation is derived from the Latin term ________. Show Answer


Q18) _______ originated Transactional Analysis. Show Answer


Q19) When two or more people encounter each other, sooner or later one of them will speak or give some indication of acknowledging the presence of others. This is called the _____. Show Answer


Q20) When two or more people encounter each other, sooner or later one of them will speak or give some indication of acknowledging the presence of others. This is called the transactional stimulas. The other person will then say or do something which is in some way related to the stimulas, and that is called the __________. Show Answer


Q21) The parts of the multiple nature of an individual which are recorded in the brain and are replayed in course of a transaction are described as: _________ ego states. Show Answer


Q22) Transactional Analysis can give employees fresh insights into their own personalities. Show Answer


Q23) Which of the following reflects 'parent ego'? Show Answer


Q24) Which of the following reflects 'parent ego'? Show Answer


Q25) Which of the following reflects 'child ego'? Show Answer


Q26) Which of the following actions reflects 'adult ego'? Show Answer


Q27) Which of the following actions reflects 'parent ego'? Show Answer


Q28) Which of the following actions reflects 'adult ego'? Show Answer


Q29) Stimulus: Support staff is undisciplined.Response: It is a sign of the times.As per concept of transactional analysis above transaction can be classified as _______. Show Answer


Q30) Stimulus: You have presented a good report. Response: Thank you. As per concept of transactional analysis above transaction can be classified as _______. Show Answer


Q31) Stimulus: I wish you were better educated. Response: I am not so lucky. As per concept of transactional analysis above transaction can be classified as _______. Show Answer


Q32) Stimulus: I have to finish the report tonight as it is due tomorrow. Response: You always leave things to the last minutes. As per concept of transactional analysis above transaction can be classified as _______. Show Answer


Q33) Stimulus: You are always late. Response: Sorry Sir! As per concept of transactional analysis above transaction can be classified as _______. Show Answer


Q34) Transactional Analysis __________. Show Answer


Q35) Hierarchy of needs theory of motivation was developed by _________. Show Answer


Q36) First need to be satisfied as per Maslow's hierarchy of needs theory of motivation is ________. Show Answer


Q37) Arrange the following in proper form as per Maslow's hierarchy of needs theory of motivation.1. Self actualization need2. Physiological need3. Safety need4. Esteem need5. Love need Show Answer


Q38) According to monistic theory of motivation Individuals are assumed to be highly responsive to _________. Show Answer


Q39) Theory X & Theory Y of motivation was developed by _________. Show Answer


Q40) Which of the following assumptions is/are applicable for 'Theory X'? Show Answer


Q41) Which of the following assumptions is/are applicable for 'Theory X'? Show Answer


Q42) Which of the following assumptions is/are applicable for 'Theory X'? Show Answer


Q43) Which of the following assumptions is/are applicable for 'Theory Y'? Show Answer


Q44) Which of the following assumptions is/are applicable for 'Theory Y'? Show Answer


Q45) Theory 'Y' do not place emphasis on the satisfaction of the needs of the workers and it rely heavily on the use of authority as an instrument of command and control. Show Answer


Q46) Hygiene theory of motivation was developed by _________. Show Answer


Q47) As per Herzberg's two factor theory of motivation __________ have positive effect on morale, productivity, and job satisfaction and overall efficiency of the organization. Show Answer


Q48) As per Herzberg's two factor theory of motivation there are some job conditions which operate primarily to dissatisfy employees when these conditions are absent. These factors are called _______. Show Answer


Q49) Managers are leaders because they have the ________ to direct, motivate and lead people. Show Answer


Q50) Informal leadership is _________. Show Answer


Q51) Which of the following statement is incorrect in relation to leadership? Show Answer


Q52) Lewin, Lipitt and White conducted leadership studies in ________ based on three different styles autocratic, democratic and laissez faire. Show Answer


Q53) Under ________ of leadership there is centralization of authority and decision-making and very limited participation by subordinates. Show Answer


Q54) Under _______ of leadership, the leader allows participation by member of the group in management and decision making process. Subordinates are frequently consulted by the manager on various problems and are allowed sufficient freedom to communicate with the leader and also with their fellow subordinates. Show Answer


Q55) Under ________ of leadership , the leader uses his power very little giving subordinate's full freedom of action and independence for setting their goals and means of achieving them. This type of leaders depends heavily on subordinates. Show Answer


Q56) Autocratic style of leadership is similar to ________. Show Answer


Q57) Certain closely related studies for analyzing leadership styles were made at _______ in the mid forties which identified two dimensions of leadership styles: ' Consideration' and ' initiating structure'. Show Answer


Q58) The studies conducted at _______ revealed two kinds of styles viz, production centered and employess-centered, which are similar to 'initiating structure' and 'consideration' leadership styles as reserached by Ohio State University Studies. Show Answer


Q59) One of the most widely known approaches to dramatizing leadership style is the managerial grid, developed during the sixties by ________. Show Answer


Q60) Blake and Jane Mouton suggested that ______ grid style of leadership is most effective. Show Answer


Q61) As per Blake and Jane Mouton (1,1) grid style of leadership also known as ________. Show Answer


Q62) As per Blake and Jane Mouton (9,1) grid style of leadership also known as ________. Show Answer


Q63) As per Blake and Jane Mouton (5,5) grid style of leadership also known as ________. Show Answer


Q64) As per Blake and Jane Mouton (1,9) grid style of leadership also known as ________. Show Answer


Q65) As per Blake and Jane Mouton (9,9) grid style of leadership also known as ________. Show Answer


Q66) Since leading people involves interpersonal relationships between the leaders and the followers, leader should always try to improve his attitude towards the led to become effective. Show Answer


Q67) Leadership is situational Show Answer


Q68) Communication is a vital aspect of the managerial process. Show Answer


Q69) Arrange the following process of communication in proper form. Feedback, Develop an Idea, Encode, Transmit, Receive, Decode Show Answer


Q70) Which of the following is not principle of communication? Show Answer


Q71) _________ of communication are established mainly by the organization structure, and are referred to as "communication through the chain of command". Show Answer


Q72) Formal channels of communication provide: _________. Show Answer


Q73) Formal channels of communication also referred as ________. Show Answer


Q74) Vertical communication flows ________. Show Answer


Q75) _______ also known as grapevine. Show Answer


Q76) The informal network of communication represents natural desire of people in the organization to interact and communicate with each other. Show Answer


Q77) ________ is also known as diagonal communication. Show Answer


Q78) Memo, report, office order, circulars, staff newsletters, fax etc. Are the form of ________. Show Answer


Q79) There are words that often mean different things to different people and thus cause non-deliberate distortions. Such barrier in communication known as _________. Show Answer


Q80) When receiver of communication starts to evaluate before he listen fully, such barrier of communication known as _________. Show Answer


Q81) Communication in the sense of transfer of information and understanding will fail if the receiver pays little or no attention to the message. Such barrier in communication known as __________. Show Answer


Q82) ________ deals with harmonizing the work relations and efforts at all levels for common purpose. Show Answer


Q83) ________ is a voluntary collective action to serve a common purpose. Whereas _______ is the orderly synchronization of group efforts so as to provide unity of action in the pursuit of common purpose. Show Answer


Q84) Co-ordination should be viewed as a responsibility of every manager right from the bottom to the top. Show Answer


Q85) Co-ordination and Co-operation are same. Show Answer


Q86) According to ________, "Co-ordination is the effort to assure a smooth interplay of the functions and forces of the different component parts of an organization to the end that its purpose will be realized with a minimum of friction and a maximum of collaborative effectiveness". Show Answer


Q87) ________ refers to that co-ordination in which a superior authority coordinates his work with that of his subordinates and vice versa. Show Answer


Q88) ________ refers to the establishments of a relationship between the persons of the same status. Show Answer


Q89) ________ is the establishment of a relationship between the employees of the organization and outsiders of the organizations. Show Answer


Q90) _________ is based upon the notion that man is essentially economic.
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Q91) _________ postulates that people are not concerned merely with the reward they get for their contributions; rather they compare their efforts and rewards with those of others.
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Q92) Which theory is also known as the "Two Factor Theory"?
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Q93) According to ________, "leadership is the activity of influencing people to strive willingly for group objectives".
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Q94) ________ state that "leadership is influencing people to follow in the achievement of a specialized goal".
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