Practice Test

Q1) Organization is an open system and is influenced by change in its _________. Show Answer

Q2) _________ may be defined as a variations in the established way of life to which people are accustomed to in the organization. Show Answer

Q3) External forces are the pressures arising within the organization. Show Answer

Q4) Which of the following can be classified as "internal forces"? Show Answer

Q5) Which of the following can be classified as "internal forces"? Show Answer

Q6) Which of the following can be classified as "External forces"? Show Answer

Q7) Which of the following can be classified as "External forces"? Show Answer

Q8) Overt, implicit, immediate or deferred such words are used in relation to _______. Show Answer

Q9) Threat to go on strike is ________ of resistance to change. Show Answer

Q10) While resistance to change is not always dysfunctional, rather at times it can contribute to better decision-making and can be a source of functional conflict, it often obstructs beneficial changes. Show Answer

Q11) Which of the following is/are usually identified as the more important factor(s) responsible for people's resistance to change? Show Answer

Q12) Which of the following is/are usually identified as the more important factor(s) responsible for people's resistance to change? Show Answer

Q13) Changes should be introduced in stages. Show Answer

Q14) Resistance to change may be _________. Show Answer

Q15) Which of the following action is recommended for overcoming to resistance to change? Show Answer

Q16) Which of the following is correct in relation to "overcoming to resistance to change"? Show Answer

Q17) Which of the following is correct in relation to "overcoming to resistance to change"? Show Answer

Q18) Managers should also use their directional devices of _______ to develop acceptance to change. Show Answer

Q19) Minor changes are usually introduced by the ________. Show Answer

Q20) Three-Step Model for successful change in organizations was introduced by ________. Show Answer

Q21) _________ is a method of scientific inquiry into the circumstances necessitating change and the action that may be taken thereon. Show Answer

Q22) ________ is the management and coordination of an organization's responses to an incident that threatens to harm, or has harmed, that organization's people, structures, ability to operate, valuables and/or reputation. Show Answer

Q23) _______ argues that "crisis is a process of transformation where the old system can no longer be maintained". Show Answer

Q24) _______ are the 'Acts of God'. Show Answer

Q25) Which of the following cannot be called as natural disaster? Show Answer

Q26) Which of the following cannot be called as natural disaster? Show Answer

Q27) Which of the following is/are technological crisis? Show Answer

Q28) _________ occurs when an employee or former employee commits violence against other employees on organizational grounds. Show Answer

Q29) Which of the following can be treated as "confrontation crises"? Show Answer

Q30) TQM owes its genesis to post war research of American management consultants like ________. Show Answer

Q31) _________ is also considered as a structured approach in managing uncertainty related to a threat. Show Answer

Q32) The objectives of risk management is to: __ Show Answer

Q33) Risk cannot be managed unless it is first ______. Show Answer

Q34) It is a process of transformation where the old system can no longer be maintained- _____ Show Answer

Q35) It is used to collectively describe all commercial transactions i.e., private and governmental, sales, investments, etc, that take place between two or more regions, countries and nations beyond their political boundary. Show Answer

Q36) It has its origins from the field of corporate insurance- ___________. Show Answer

Q37) Certainty, Risk and Uncertainty are the three possible conditions of _________. Show Answer

Q38) The process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public is known as- _________. Show Answer

Q39) It is an approach that organizations use to improve their internal processes and increase customers satisfaction- _________. Show Answer

Q40) Identification of opportunities and avoiding or mitigating losses is called ________. Show Answer

Q41) It refers to all those business activities which involves cross border transactions of goods, services, resources between two or more nations- _________. Show Answer

Q42) The study of crisis management originated with the large scale industrial and environmental disasters in the ________.
Show Answer

Q43) Change is resisted when people in the doing or learning a new system experience failure. Show Answer

Q44) The three types of resistance to change are-logical, psychological and _____. Show Answer

Q45) Changes should be introduced in ____. Show Answer

Q46) ____ training can also be used to overcome resistance to change Show Answer

Q47) ____ argued that can also successful change should follow three steps Show Answer

Q48) ________ Management is the process by which an organization deals with a major event that threatens to harm the organisation, its stakeholders or the general public. Show Answer

Q49) ______ is one which involves assessing potential threats and finding ways to avoid those threats. Show Answer

Q50) ____ crisis are caused by human application of science and technology Show Answer

Q51) One of the objective of risk management is to minimize the use of resources. Show Answer

Q52) Risk management is about managing risk against the______ Show Answer

Q53) ______ management identifies a new type of risk- a risk which has 100.%. probability of occurring but is ignored by the organization due to each of identification ability. Show Answer

Q54) ______ is an essential and integral step in the risk management process Show Answer

Q55) _______ management is the practice of managing business operation in more than one country. Show Answer

Q56) Middle management provides motivating climate for employee, directs them in proper procedures and assists them in eliminating sources of error. Show Answer

Q57) TQM is used to increase the overall customer satisfaction Show Answer

Q58) Who said these lines “the world hates change, yet that is the only thing that has brought progress”? Show Answer

Q59) Which of the following are not the external forces which affects change? Show Answer

Q60) _____ is logical in terms of group interest and values Show Answer

Q61) Which of the following is not process of action research? Show Answer

Q62) Successful implementation of change, should first facilitate unlearning By increasing the _____. Show Answer

Q63) ________ difference make the directing function more difficult for the international manager Show Answer

Q64) Which of the following does not complicate controlling function? Show Answer

Q65) Identify the phase of structural change in organization “Senior officials in the company possess both foreign and domestic experience” Show Answer

Q66) Which of the following key factors should not be kept in mind of international manager to develop forecast? Show Answer

Q67) Which of the following are not importance of international Business? Show Answer

Q68) Which of the following are not importance of International Business? Show Answer

Q69) ______is the phase where the level of the risk and its nature are assessed and understood Show Answer

Q70) Which of the following are not the objectives of Risk Management? Show Answer

Q71) "Chernobyl disaster” is a type of which crisis? Show Answer

Q72) “Resisting or disobeying police” is a type of which crisis Show Answer

Q73) International sales represent ____ to ____ percent of total sales and the technology used in the domestic has far outstripped that of the international division Show Answer

Q74) A business owner should aim to choose, _____ and implement the most appropriate combination of treatments. Show Answer

Q75) Which of the following are not the advantage of Risk Management? Show Answer

Q76) ______ must commit the resources and provide the leadership necessary to set the tone and carry out the requirement of an ongoing dynamic quality policy Show Answer

Q77) Who said this statement “crisis is a process of transformation where the old system can do longer be maintained”? Show Answer

Q78) Which one of the following is not a correct principal of total Quality Management? Show Answer

Q79) Which statement of the following is correct? Show Answer

Q80) Which one of the following is not an example of confrontation crisis? Show Answer

Q81) Which one of the following involves potential threats and finding ways to avoid those ________ threats? Show Answer

Q82) _____ is an approach that organization use to improve their internal processes and increase customer satisfaction Show Answer

Q83) Which type of management is considered as a structured approach in managing uncertainty related to threat? Show Answer

Q84) TQM is used to increase the overall satisfaction of customer:- Show Answer

Q85) Lewin three step model was given by Show Answer

Q86) What is the meaning of “ status quo”? Show Answer

Q87) Which of the following is not a common reason that people resist change? Show Answer

Q88) The process of responding to an event that might threaten the operation, staff, customers, reputation or the legal and financial status of an organisation is known as: Show Answer

Q89) Which cause of resistance to change is most likely to occur when previous changes were not well understood or resulted in negative consequences? Show Answer

Q90) It is a process of transformation where the old system can do longer be maintained: Show Answer

Q91) To compete with rival company X, Company Y changes its management structure. This is an example of _____. Show Answer

Q92) _______ refers to all those business activities which involves cross border transactions of goods, services, resources between two or more nations. Show Answer